Our prestigious staff are all hand picked, smart and courteous communicators with excellent customer service skills. Each member of staff is focused on helping and encouraging people to have a good time and happy experience in a safe environment. We personally take time to match each client with staff from our impressive portfolio.
All are trained in accordance with the regulations set by the Security Industries Authority (SIA) and hold full SIA LICENCES. They also complete regular ongoing, in house training & reviews ensuring that every member of our team really is a cut above the rest.
A REFRESHING CHANGE
ESP was established in 2009, with a clear objective to change the bully boy tactics that many firms adhered to. Everything we do is clear cut, transparent and in line with licensing and SIA regulations. We believe in working in partnership with pubwatch and all other helpful schemes available.
WORKING WITH YOU
We believe a close working partnership with our clients is vital, integrating seamlessly into your business. Your area manager is on hand 24/7 and will make regular visits to ensure all objectives are being met.
FAIR & COMPETITIVE RATES
We believe all our clients deserve a quality service above false economies. Our rates are typically between £14 - £20 per hour, depending on location, risk assessment and customer demographic.
ESP deploys effective strategies to combat all types of anti social behaviour, including where needed, random searches, covert operations, dog handling and drug swabs.
In line with company policy all ESP staff are trained to keep an accurate log of all incidents. We provide each venue with an incident book which our staff complete during each shift. Alongside that they also submit online incident reports to our central control room in line with the DATA PROTECTION ACT.
We run a professional business. Our staff are paid via PAYEensuring tax and national insurance are paid. Many companies have a tendency to pay their staff in cash, which may potentially jeopadise your business.